Shipping Policy
At Buyec.shop, we aim to provide a seamless and reliable shopping experience. We are pleased to offer free shipping on all our products.
1. Free Shipping:
All products include free shipping, with no minimum purchase required.
There are no hidden fees or additional shipping charges.
2. Shipping Times:
Standard shipping: 3-7 business Express shipping options are available at an additional cost, calculated at checkout.
Please note that shipping times may vary based on your location and any potential delays with our shipping partners.
3. Order Processing:
Orders are processed within 1-2 business days.
You will receive a confirmation email with tracking information once your order has been shipped.
Return Policy
We understand that sometimes things don’t go as planned. If you are not completely satisfied with your purchase, our return policy makes it easy for you to return or exchange items.
1. Return Period:
You can return items within 30 days of receipt for a full refund or exchange.
Items must be in their original condition, unused, and with all original packaging and tags.
2. Return Process:
Contact our customer service team at support@buyec.shop to initiate a return.
Our team will provide you with a return authorization and instructions on how to return your item.
Once your return is received and inspected, we will process your refund or exchange within 5-7 business days.
3. Return Shipping:
Customers are responsible for return shipping costs unless the item is defective or an error was made on our part.
We recommend using a trackable shipping service for returns to ensure your item arrives safely.
4. Refunds:
Refunds will be issued to the original payment method used for the purchase.
You will receive a confirmation email once your refund has been processed.
5. Exchanges:
If you wish to exchange an item, please contact our customer service team to arrange the exchange.
Exchanges are subject to product availability.
We are committed to providing exceptional customer service and are here to help you with any questions or concerns you may have. Please feel free to contact us at support@buyec.shop for assistance.
